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CUSTOM FITTED BOOTS

Width fitting lasts -
X narrow to X wide

Boot altered at custom fitting for enlarged joint

X wide and X narrow Last shapes

X wide and X narrow Last shapes

This service is designed for people who have a history of boot fitting problems or who for whatever reason require a NON standard fitting due to enlarged joints, low arches or extra wide or narrow feet.

WHY SHOULD YOU CONSIDER CUSTOM FITTING?
It's relatively inexpensive - compared with custom MADE boots and can be done on most makes of boots - NOT just Alt-berg Boots
THE CUSTOM FITTING PROCESS
Step One Make an appointment for a fitting assessment by an Alt-berg Senior Bootfitter to be carried out at the Richmond factory
Step Two Bring your old boots, socks, footbeds etc. with you to the Factory. The Senior Bootfitter will do a written assessment and give you an estimate of the level of improvement likely to be achieved with a custom fitting.
Step Three In 75% of cases - should you decide to proceed with the fitters assessment - a standard pair of boots will be customised immediately following the assessment. (We also customise customers existing boots - it is NOT always necessary to purchase a new pair.)
Step Four We use specialist Superfeet, Comform'able or Nanre fit footbeds in 90% of Custom Fittings. These will be fitted during customising.
Step Five Try the boots on in the Factory Shop on our sloping ramp or stone board. Fine tuning can be carried out - BUT DO NOT EXPECT PERFECTION. We aim for an 80% improvement - sometimes we have to settle for less. It is impossible to predict an exact outcome.
  • The whole process takes ¾ - 1 hour.
  • You keep the written assessment as your record and for future boot fitting.
  • The average cost (2005) for custom fitting (not including footbeds) is £40 - £70.
  • The average footbed cost is £25 - £35 for the 'off the shelf' models. Custom footbeds cost £60 - £80.
  • 95% of the footbeds we fit are 'off the shelf'.

NOTE:- WITH CUSTOM FITTED BOOTS, WE HAVE COSTED ONLY FOR THE WORK WE DO ON THE DAY WE FIT THE BOOTS - FURTHER VISITS IF NECESSARY FOR 'FINE TUNING' WE BE SUBJECT TO COSTS.
Price schedule for Custom Fitting - Year 2007
Customising boots - steaming, stretching/moulding - heel, bunions, toe alignment - DOES NOT INCLUDE BUILDING OR ALTERING A LAST.£20
Customising standard boots - includes altering a last to customers joint/length and altering the box to suit alignment/depth.£40 - 70
Fitting extra sponges into boots to help fit/comfortTongue & Heel done during manufacturing£20
Tongues only retro fitted to existing boots£15
Hand cutting walking boot collars, tongues achilles heel panels etc. - non standard work carried out only during manufacture.£30 - 60
Made to measure - hand cut - motorcycle boot legs.
(Wide or narrow calf - to check measurements - see dimension at back of price list).		£45 - 65
Midsole alteration - to change boot flex or flex position:during manufacture£10 - 20
during refurbishment£15 - 20
retro fitted to customers request£45 - 55
Footbed alteration - to relieve pressure points underfoot - using astroshock.
N.B. DOES NOT INCLUDE THE COST OF THE FOOTBED		£15 - 25
Manufacturing different sizes eg. LF8 / RF7 narrow.£20
Boot/sole 'lifts' - ie. increase sole height - for people with different leg lengths (made to customers own specifications.£20 /10mm
per boot
Full made to measure - take foot drawing and make/alter a last to suit key foot dimensions.
Holding the last (which remains the property of Alt-berg) for 3 months after manufacture, fitting, hand cutting, foot/bio mechanical assessment, design alterations.
DOES NOT INCLUDE THE COST OF THE STANDARD BOOT. See the Custom Made page for full details.		£250 - 500
The Last remains the property of Alt-berg and maybe 'stripped down' after 3 months and re-used for other work.
The following should be noted:-
1. At an assessment you will be given a written report on a non-standard boot order form, or fitting assessment form
  1. A brief analysis of the foot/fitting history
  2. Details of proposed work of a non-standard nature to be carried out during manufacturing
  3. Anticipated work that may be required/customising at fitting when the boots are ready
  4. Details of footbeds required if they are non-standard
2. MAKE SURE YOU READ OUR TERMS & CONDITIONS ON THE BACK OF THE BOOT ORDER FORM - below are three of the main points
  1. Payment for the work we do of a non-standard nature during manufacture must be made in advance - along with the assessment & report charge - these charges are NON refundable
  2. Payment for outstanding amount & any footbeds/customising costs is made upon collection/fitting. The customising and footbed costs are NON refundable
  3. The boots themselves are subject to the normal statutory requirements with regard to quality of manufacture & materials and durability - however due to the more complex and extremely varied nature of the work we undertake on NON standard boots WE DO NOT offer any boot fitting guarantee.
Over the years we have seen many thousands of people with boot fitting problems - we know from experience, that in spite of our best efforts, there will be occasions when the fitting is not successful. If a customer cannot accept this and our terms and conditions then they should NOT go ahead.
To make an appointment for foot & fitting assessment telephone 01748 850615 / 824717 - NOTE - The custom fitting and assessment service is available by appointment only.
Contact Alt-berg, Unit 2B, Racecourse Road, Richmond, North Yorkshire DL10 4XB
   95% of Alt-berg production is standard boots.
   The "made to measure" service was started as a result of people with genuine fitting problems visiting our factory or shop and asking if we could help them.
   The service is offered on a goodwill 'at cost' basis - we do not make any significant profit from customising or made to measure and where a fitting proves difficult requiring extended consultation and second or third fittings then this service ends up being subsidised by our standard production.
   The charges for customising, hand cutting, building a last or assessment are NON-RFUNDABLE.
   Before we started to respond to requests for "made to measure" boots the main alternative was from bespoke bootmakers. For example - It should be noted that the prices for bespoke footwear in London start at around £850/pr and it is not unusual to pay up to £1500 for bespoke shoes or boots.
   WE ARE NOT SURGICAL OR ORTHOPAEDIC BOOTMAKERS WHERE A PERSON HAS A FOOT PROBLEM RATHER THAN A FITTING PROBLEM THEN THEY SHOULD CONSULT A FULLY QUALIFIED FOOT DOCTOR.
   Our success rate for customising/made to measure boots is approximately 95%.
   In many cases we can improve a fitting but not completely cure it. - We consider a 75%-80% improvement to be a success. - We do NOT guarantee a 100% fitting improvement.
   With all customised/made to measure boots it will be necessary to visit our shop or factory at least twice - once to be assessed and a second time to be fitted. This normally works out satisfactorily. On the very rare occasions where a fitting proves very problematic then up to two more visits can be required.
   When we are unable to resolve a fitting problem we refund the standard factory boot price where the boots are "as new" and 70% of the factory price where the boots have been worn outside.(within 4 months). The customising, made to measure, hand cutting, assessment, footbed, or other no standard charges which reflect extra work carried out are NON-REFUNDABLE.
   When you come to see us for fitting and assessment let the senior boot fitter know at the start of the assessment if you have ANY medical condition eg:- Diabetes, Gout, Circulation Problems, foot or joint swelling that may have a bearing on the fitting.
   When you come to see us - always bring your old boots or shoes, socks and any orthotic inserts you may have been using - it all helps to assess the fitting problem.

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